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Frequently Asked Questions

Are infrared waves dangerous?

Infrared waves have surrounded us for thousands of years, from the sun and from fires and stoves. Unlike UV, Gamma or X-rays, Infrared waves completely harmless.

What is the difference between Infrared and normal convection heating?

The main difference is that convection heaters (radiators, fan heaters, storage heaters etc.) heat the air whereas infrared heats solid objects - the walls, floor, ceiling, furniture and people.

How much does it cost to run?

As infrared heats the fabric of the building and solid objects rather than the air, the heat is stored for much longer. The energy loss through ventilation is significantly lower. Another advantage of this type of heating is that it dries out damp walls and therefore improves the u-value (heat transmission coefficient) so less heat is lost through the walls. These factors result in low energy usage compared to other forms of heating.

Unfortunately, this relatively new form of heating is not widely recognised yet and sometimes is not differentiated from other forms of electric convection heating. Thus, the power consumption of our infrared heaters is often incorrectly equated to other forms of electric heaters which have much higher energy usage.

How much does it cost to set up?

For Redwell heating you do not need a boiler, pipe work or fuel storage facilities that are required for gas, oil or solid fuel heating systems, so the installation is much simpler and quicker. Furthermore, there are no maintenance or servicing costs. We will be happy to provide you with a quote, please contact your local Redwell distributor!

What about health?

A major advantage of infrared heating is that air is not used as the medium for transporting the heat. There is less air movement which reduces the amount of dust lifted into the air. The result of this is you have far less dust and allergens in the air we breathe. The air is cooler which also helps breathing.

Another factor to consider is the drying out of damp walls. As described above, infrared heats the walls and not the air so mould and mildew is prevented which in turn improves the air quality.

Also by heating the fabric of the room there is very little temperature difference between floor and ceiling. With convection heating systems all the warm air is lost up near the ceiling and the floor is cold. With Redwell you have a pleasant temperature throughout the room and no cold feet!

What is the difference between Redwell and a tiled stove?

Basically, the effect - heating through infrared waves – is the same, but Redwell heaters produce the heat from electricity. The surface temperature of the tiles and our heaters are similar - approximately 95 degrees. Our heaters are certified by the (IGEF) as having a very low electro-smog emission.


YES! A Redwell heating unit delivers a dry heat. The infrared waves reduce the humidity in the air, making it a poor environment for mould or fungus.
Mould and fungus thrive in moist and humid environments.

Mould can grow inside your home and it loves moist and humid conditions. You may find mould behind walls or underneath flooring and even though mould is a natural occurring fungus, if it’s in your home, family members may experience respiratory health problems or allergies.

Reported symptoms include:

  • runny nose or nasal congestion
  • eye irritation
  • cough or congestion
  • aggravation of asthma
  • fatigue
  • headaches
  • difficulty concentrating

Moulds can also make existing allergies or asthmas symptoms worse. People who have already weak immune systems or are recovering from surgery may be more susceptible to health problems from moulds.

You may have mould in your home but be unable to detect it. Mould can produce a musty odour, but mould growth can also occur without any scent or visible signs. The majority of indoor moulds are hidden inside walls, behind wall paper, underneath flooring or behind built-in cabinetry. Ensuring your home is warm and dry is a good way to keep mould away.


Heating your room with a Largewave Redwell unit is equal to using six 100 watt light bulbs. There are many websites that provide conversion and cost calculators or you can use the “Calculator” provide here.


A Redwell infrared heating unit can be installed anywhere in your home, office or workplace. All you need is a 120 outlet.


First you determine the size of the area you wish to heat. See Calculator.
Then you match the square footage of your room to the corresponding wattage and determine the size of your unit.
You may also choose from four styles of Redwell – blackboard, whiteboard, art or mirror unit, OR you may customize an art piece with a photo.

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